Product Guide - Delivery and Installation
UK Mainland Delivery
We will contact you within
a few days of placing your order to confirm delivery dates. Goods that are in stock at our warehouse are usually
delivered within 5 working days. We will keep you informed on goods
that take longer than 5 days to deliver. Deliveries will be made Monday-Friday
8.30am-6.00pm. You must check and sign for the goods. Goods will not be left without a signature. All goods must be delivered to the address provided on your order.
Delivery charges will be added to all orders placed on our web site
and will vary depending on the type of product ordered as follows:
| Fires |
£ Free |
| Wall Heaters |
£ Free |
| Water Heaters |
£ Free |
| Cookers (std size) |
£25 |
| Washers & Dryers |
£25 |
| Built-in Hobs |
£15 |
| Extractor Hoods (std size) |
£15 |
| Extractor Hoods (large) |
£25 |
| Integrated Appliances |
£25 |
| Built-in Ovens |
£25 |
| Mantel Pieces* |
£25 |
| Marble * |
£25 |
| Range Style Cookers |
£40 |
Orders placed with our Showrooms for
local delivery will have different delivery charges, contact your
nearest store for details. Use
the 'Showrooms' tab at the top of this page to see the location of
our Showrooms.
Only one delivery charge (the highest) will
apply to each order. In
some circumstances it may be necessary to deliver part of an order
by a different method at a different time or date. In these circumstances
only one delivery charge will apply. Prices include VAT at 17.5%
*Delivery of some items
is not possible to some areas of the UK due to the size or delicate nature
of the product. Please email or telephone us to confirm delivery
availability of mantelpieces, electric firesuites and marble. In
the event of an order being placed for a product we cannot deliver,
the option of collecting the product from one of our Showrooms or
a full refund will be offered.
Returns
It is your responsibility
to ensure that the goods you order are suitable for installation into
your home. We urge you to check all measurements
and installation requirements with the manufacturer before ordering
the product. The information contained in our product guides is for
guidance only and should be used in conjunction with the manufacturer's
specifications and the advice of your own CORGI gas engineer. We may
at our discretion allow you to return unwanted goods for exchange or
refund. We will make a re-stocking charge of 10% of the product price
for this service. Returns must be in pristine, saleable condition
and full working order, complete with all parts and undamaged original
packaging. Delivery and collection charges may also apply. Please
see our terms and conditions for more details.
To arrange a return you should contact us to
establish the circumstances and we may then issue an authorised Goods
Return Note (GRN) and arrange
for the goods to be returned to us. Goods that are returned without
a GRN will not be accepted and will be re-delivered to you. Please
see our terms and conditions for more details.
Installation
Our Showrooms offer an installation service
using qualified CORGI registered engineers (No.4974). Installation services are available
only within the locality of our Showrooms. All installation prices
are subject to survey.
Our installation service includes delivery
of the product and is very competitively priced to offer you a complete
service. It is not possible
to arrange installation of products purchased electronically on our
web site or by telephone; you must place your order with our showrooms if you require
installation services. Use the 'Showrooms' tab at the top of this
page to see the location of our Showrooms.
Safety
Please remember that installing gas appliances
is not a DIY job. All
gas appliances must be installed by a qualified CORGI registered engineer.
The information given here is a guide only. To confirm suitability
of any gas product you should employ a CORGI registered engineer to
conduct a site survey and report. The return of an unsuitable product
that is not faulty will incur a handling and carriage charge. See
our terms and conditions for further details.
This document is copyright Gasflair 2003 and cannot be reproduced
in part or whole without the express permission of the author.
